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Position Desired: Receptionist, Teacher, Customer Service

Viviana J. Deleon

1120 CherryTree Lane

Chesapeake, VA 23320

910 320 1698 Cell



To get a position in which I can become a supporting asset to the company that I work for and move forward into a career.



    Tier II Teacher

    Apr. 2006 to Jun. 2006 Minnieland Private Day School, Woodbridge, VA

·         Supervised up to twelve children alone

·         Made sure children followed safety rules

·         Read stories

·         Kept an orderly classroom

·         Played in active role in child play

·         Prepared and conducted activities that were age appropriate


               Sales Associate

    Jun. 2005 to Aug. 2005 Victoria’s Secret, Daytona Beach, Fl

·         Assisted sales staff in completing complicated sales

·         Helped customers find products

·         Listened to customer complaints and helped resolve to issues

·         Coordinated sales promotions and prepared merchandise for display

·         Received money, checks, and credit card payments as a result of sale

·         Opened new lines of credit



Apr. 2001 to Aug. 2001 Star Styled, Hialeah, Fl

·         Answered phones, took messages and directed calls to appropriate individuals

·         Made copies of correspondence and other printed material

·         Filed correspondence and other records

·         Prepared and mailed material



Aug. 2001 to Nov. 2001 Star Styled, Hialeah, Fl

·         Kept Records of purchases, sales and requisitions

·         Assisted sales staff in completing difficult and big sales

·         Dealt with foreign sales via telephone and faxes

·         Recorded amounts received and prepared reports of the days transactions

·         Issues refunds in form of checks to customers of returned merchandise

·         Prepared and  mailed merchandise


Drug Clerk

Oct. 2000 to Apr. 2001 Eckerd Drugs, Miami Lakes, Fl

·         Helped resolve customer complaints

·         Received payments by cash, checks, credit card and automatic debits

·         Requested information using the paging system

·         Maintained to kept checkout area in order

·          Stocked shelves and marked prices on shelved items

·         Issued receipts, refunds, credits and change due to customers








Viviana J. Deleon



Pharmacy Technician

Feb. 2001 to Apr. 2001 Eckerd Drugs Miami Lakes, Fl

·         Assisted pharmacists in preparing and dispensing medication

·         Mixed pharmaceutical preparations, filled bottles with medication and typed labels

·         Priced and filed prescriptions the had already been filled

·         Assisted customers by answering questions, locating items and referring them to a pharmacist

·         Operated cash register to accept payments for medications

·         Established and maintained customer records and processed insurance claims


US Air Force

Jul. 2000 to Sept. 2000 Lackland Air Force Base, San Antonio, TX

·         Trained as a Basic Airman

·         Learned leadership, discipline and team work


Sunday School Teacher

Mar. 1998 to Jun. 1999 Iglesia Principe de Paz, Miami, Fl

·         Planned individual and group activities

·         Planned and conducted activities for a balanced program of instruction, demonstration and work time that provided students with opportunities to observe and ask questions

·         Prepared  materials and classroom activities

·         Kept a record of students in class of progress


Drug Clerk

Jan. 1998 to Jun. 1998 Eckerd Drugs, Miami Lakes, Fl

·         Resolved customer complaints

·         Issued credits, refunds, and receipts

·         Stocked and straightened shelves

·         Greeted customers

·         Helped customers located items and checking prices

·         Boxed and wrapped bought merchandise



      Hialeah Miami Lakes Senior High

      Miami Dade Community College


      University of Phoenix Online

      The Art Institute of Pittsburgh Online


In my job experience I have learned to use a register, calculator, computer, MS Word, Spreadsheets, multi-lined telephones, pager system, and a program for wholesalers called MAS 90. I am bilingual fluent in Spanish and English. I also have extensive customer service experience. I am very patient and I work well under stressful situations.

 I have also worked with the PECs program for children with speech delays.  I attended a teaching seminar in 1998.

My past training was with CAI in which I attended the M-100 course for Professional Community Association Managers and passed the exam.

I attended the University of Phoenix Online, Majoring in Education, later transferring to The Art Institute for Fashion and Retail Management.

Viviana J. Deleon


Personal Friend: 678 544 1781                                              

                Tiffany Denis                                                                         



Personal Friend: 386 427 1539                              

Karen Midland



Minnieland Private Day School: 703 680 3600

               Director: Amy Donahue


Star Styled: 305 885 4135

                Supervisor: Yvonne Smith


Changed at: 10/30/2012 10:12 AM Changed by: DeleonVivi
Created at: 10/30/2012 10:12 AM Created by: DeleonVivi

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