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Company: Tidewater Finance Company
Contact Person: Akida Mann
Phone Number: 757-579-6444
Street Address: 6520 Indian River Rd
City: Virginia Beach
State: Virginia
Zip Code: 23464
Job Description/Title: Contact Center/Collections Representative
Job Details:


Tidewater Finance Company, located in Virginia Beach, VA has full and part-time positions available for Contact Center Representatives.  We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork and an uncompromised level of customer service.


The position requires the following qualifications:


  • A minimum of 6 months in a Call Center environment or equivalent  customer service experience 
  • Collections experience a plus!
  • Ability to communicate effectively and professionally both verbally and in writing
  • Proficient typing skills
  • Must be able to work late nights and Saturdays as scheduled by Management
  • Automatic dialer experience a plus
  • Strong negotiation skills
  • Bilingual in Spanish is a plus!


Primary responsibilities include, but are not limited to the following:


  • Make and receive calls through automated dialer
  • Take payments on past due accounts
  • Handle customer service related issues
  • Process related paperwork
  • Adherence to company policies and procedures in addition to compliance of state and federal regulations


We offer a competitive salary based on experience and a comprehensive benefits package.


Interested candidates may apply in person at:

6520 Indian River Road

Virginia Beach, VA 23464


If you prefer you may submit your application online to or fax your resume to the Human Resources Department at 757-424-9651.

Changed at: 8/19/2015 8:57 AM Changed by: Tidewater Finance Company
Created at: 8/19/2015 8:57 AM Created by: Tidewater Finance Company
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780 Lynnhaven Parkway, Suite 400

Virginia Beach, VA 23452

Phone: (757) 348-9969     

Mailing Address

PO Box 56374
Virginia Beach, VA 23456-9374

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