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Company: T-Mobile
Contact Person: Jen Miller
Phone Number: 757-455-5804
Email: jennifer.miller3@t-mobile.com
Street Address: 1153 N Military Hwy Ste A
City: Norfolk
State: VA
Zip Code: 23502
Job Description/Title: Bilingual Retail Sales Associate
Job Details:

Our Retail Sales Associates are in the best position to deliver T-Mobile's "staying connected" Retail promise to our customers. In this role, you'll hone professional sales techniques and learn all about the technology T-Mobile offers as you build the service relationships that are the foundation of our company's (and your team's) success.

Responsibilities

As a Retail Sales Associate, you'll be asked to:

  •  Build customer confidence of customers by making the store experience interactive, engaging and reassuring.
  • Maximize customer experience by "solving the whole problem" (as opposed to pushing products).
  • Maintain the visual appeal of your store.
  • Make the most effective use of store displays and interactive devices for each of your customers.
  • Use your time well, even when not serving customers.
  • Keep abreast of the rapidly evolving T-Mobile technology.
  • Develop positive customer relationships.
Qualifications
  • Previous retail or customer service-oriented experience
  • Stellar problem-solving skills
  • Availability for flexible scheduling
  • Ability to listen carefully and actively
  • Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
  • Basic computer skills
  • Aptitude for sensing and responding to the range of shopping types
  • High School Diploma or GED required
  • Bilingual - Spanish Speaking Preferred

Changed at: 3/27/2014 5:41 PM Changed by: Jen Miller
Created at: 3/27/2014 5:41 PM Created by: Jen Miller
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